![]() ![]() We hope that you will give us another chance to treat you as a valued guest. However, we will never make the mistake of not caring. In our business, as any, mistakes will happen. Your comfort is very important and if something like this should ever happen in the future, please contact a Guest Service Manager at the Front Desk and they would be pleased to resolve any issue with the room. Downtown Laughlin is a 5-minute drive away. Big Bend of the Colorado State Recreation Area is 5.3 miles from the hotel. ![]() The hotel also has 2 outdoor pools overlooking the river. Nonetheless, since the issue continued, our Front Desk agent should have offered to move you to another room. A 3,000-seat outdoor amphitheater and a 280-seat showroom at the Laughlin Harrah’s Hotel & Casino offer a variety of shows and concerts. You can always be confident that our security personnel will respond to your call promptly and discreetly. Please be assured that our Security Team is available 24 hours daily and they would be pleased to respond to any problematic issues including unsupervised young people, unreasonable noise and commotion. Please accept our sincere apologies for the disappointment and inconvenience you experienced with the noise level from the room next door that was never completely resolved. Hello, We are very sorry to learn you had a disappointing experience at Harrah’s Laughlin. ![]()
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